Operational Resilience Assistant Manager

THE COMPANY:

Our client is a successful retail and corporate banking firm.  They are looking for an Operational Resilience Assistant Manager to join their thriving team in London.

THE RESPONSIBILITIES:

• Develop, review and coordinate implementation of Operational Resilience Policy.
• Develop, coordinate, and monitor the action plan for Operational Resilience.
• Design and delivery of new controls and procedures in response to areas of Operational Resilience in regulation/legislation, feedback from the business, operational risk and technology changes.
• Support process owners in the development, review, and overall execution of the BIA process.
• Identify main assets to be considered from the Business Impact Analysis results
• Ensure to obtain base information from collaborating areas (e.g. list of local applications, Local Risk tolerance)
• Provide training to the correspondents on how to complete the BIA questionnaire.
• Develop a consolidated BIA report, ensuring its validation and sign off
• Coordinate and support the development and execution of Third-Party assessments.
• Be the pont of contact for first line Operational Resilience related matters.
• Represent the Bank under the guidance and supervision of Head of Operations in any group Operation Resilience programmes and is embedding into the Bank.
• Be an active member of the OR Working Group, coordinating the reporting from the Working Group to the governance committees of the Group.
• Undertake a systematic review of all policies, procedures and checklists to ensure they are robust, scalable and meet the business requirements.
• Represent the Operational Resiience team in all relevant meetings and forum.
• Review/challenge the Operational Risk impact to new projects, ensuring the right controls are in place to mitigate/reduce any existing or new risks introduced.
• Participate in the Incident Management process, providing support to the Business lines in ensuring the right actions are in place.
• Creation of governance reporting as required.
• Assist in providing oversight of Cyber Resilience, IT Resilience, and Business and IT Continuity.
• Assist in Designing Work Shops and Training for the staff on Operational Resilience.
• Assisting in Testing of effectiveness of plans.
• Assist in enhancing and embedding Operational Resilience Culture. This would be done through survey, quiz, test, user trainings, workshops, Board agenda etc.
• Assist in collecting MI and monitoring for Senior Management and the Board.
• Record keeping and ensuring that all the GDPR practices are followed during data dealing and record keeping.
• Assist in Managing the design and delivery of Business Continuity Standards.
• Assist in managing internal and external recovery arrangements.
• Assist in designing workshops and Training for the staff on BCP.
• Assist in developing meaningful plans to prepare for a Business Continuity and ensure that there is minimum disruptions to business and customers.
• Assisting in developing, collecting the MI for Senior Management and the Board overview.
• Maintaining the time table for BCP.
• Monitoring and oversight of the annual test reports.
• Assisting in the design and delivery of Outsourcing SYSC8 standards and framework.
• Assisting in embedding Outsourcing processes, Regulatory requirements and Audit findings.

EXPERIENCE REQUIRED:

• More than 3 years’ experience in operational risk in the Bank
• Experience in working with the team
• Understand the requirement of the Regulator
• Knowledge of Operational Risk
• Ability to produce work in tight deadlines and under pressure

For further information please contact Eleanor Gowling