Business Continuity Manager

THE COMPANY:

Our client is a leading international bank based in the City, looking to hire a Business Continuity Manager.  The successful candidate will be responsible for developing, enhancing, implementing, and maintaining an effective Business Continuity Management (BCM) and Operational Resilience framework across the bank.

THE RESPONSIBILITIES:

Business Continuity and Operational Resilience Planning:

• Own, implement, enhance and maintain the Bank’s BCM & OR framework in line with regulatory requirements, the Parent Bank’s policy and industry best practices;
• Own the Bank’s Resilience policy and regularly review and update Bank’s Resilience policy, procedures, and plans;
• Coordinate with departments to conduct Business Impact Analysis (BIA) to identify critical processes, resources, recovery objectives and dependencies;
• Work with departments to design, develop, and maintain department level Business Continuity Plans (BCP) and a Bank-wide Business Continuity Plan;
• Support department in identifying appropriate recovery strategies taking into consideration their recovery objective, Bank’s recovery objectives, regulatory requirements and cost;
• Communicate the business recovery objectives to the IT department and provide feedback into IT disaster recovery plan to ensure the plan aligns with the business requirements;
• Ensure BCM & OR practices comply with UK regulatory requirements (e.g., FCA, PRA, Bank of England) and the Parent Bank’s requirements;
• Provide periodic reports and dashboard to the Bank’s Senior Management on effectiveness of the Resilience framework, including any BCM & OR risks;

Operations Risk Assessment:

• Identify potential threats and assess operations risks including but not limited to business continuity, operational resilience and develop mitigation strategies;
• Conduct regular risk assessments and scenario analysis to evaluate the effectiveness of BCM & OR framework and operations risk management requirement;
• Collaborate with Risk Management, Legal departments to integrate BCM & OR into the bank’s overall risk management framework and operational resilience framework;
• Collaborate with HR & Admin department and provide feedback on Bank’s Communication Strategy;
• Collaborate with Risk Management department and provide feedback on departmental level third party management;

Document Management:

• Ensure all BCM & OR documentation is current, accessible, quality assured and easily understood by relevant stakeholders;

BCM & OR Testing, Training and Awareness:

• Design and deliver BCM & OR training and awareness sessions to all staff;
• Conduct regular BCM drills and simulation exercises to test the Bank’s preparedness;

Incident Management:

• Serve as a key member of the Bank’s Crisis Management Team (CMT);
• Support CMT in responding to business disruptions, ensuring effective communication and decision-making;
• Conduct post-incident reviews to capture lessons learned and improve response strategies;

Continuous Improvement:

• Prepare an annual resilience lifecycle program of activities and support the completion of this annual program to sustain and enhance the BCM & OR capabilities of the Bank;
• Provide business continuity SME support to outsourcing departments to ensure the Bank’s BCM requirements are included in all third party arrangements, including an exit strategy;
• Monitor industry trends and emerging threats and continuously improve the Bank’s BCM & OR Framework and operations risk management; and
• Foster a culture of resilience and operations risk control continuous improvement across the bank.

EXPERIENCE REQUIRED:

• Must be able to work 5 days a week in the office
• Practical experience in a senior role in a similar European financial services organization with responsibility for Business Continuity Management;
• An understanding of and / or experience/ qualification of Business Continuity Management, operational resilience and operations risk management principles and best practices (Business Continuity Institute);
• In depth awareness of business continuity, operational resilience and risk management
• Good understanding of UK regulatory requirements on operational resilience and outsourcing requirements.

For further information please contact Caitlynn Fourie