We are working with an expanding banking Group based in Kent, who provide simple and straightforward day-to-day banking solutions to their specialist customers. They are looking for a Business Card and Fraud Specialist to join the team.
THE RESPONSIBILITIES:
Work with the Card and Fraud Subject Matter Expert and Financial Intelligence Team to support the evolution of our Business Card to protect the bank and its customers from fraud.
Support the bank’s Financial Intelligence Team and other colleagues to help develop our operational systems and ensure that they remain compliant with regulatory, industry and service standards.
Monitor the outcomes of fraud cases and undertake root cause analysis, making recommendations to address any gaps or evolving fraud trends.
Work alongside the Card and Fraud Subject Matter Expert and other colleagues to identify changes and improvements within the Bank’s systems, processes, and workflows to improve fraud mitigation.
Generate accurate and timely internal Management Information and regulatory returns within agreed timeframes and help to monitor rule performance.
EXPERIENCE REQUIRED:
A broad knowledge of Mastercard card issuing and UK card operations.
An understanding of relevant regulatory requirements including PSD2, GDPR, PCI DSS and Mastercard Scheme Rules.
An understanding of the current fraud threats facing banks and their customers.
A willingness to provide constructive challenges and contribute to the Bank’s business and operating plans.
The ability to provide support, guidance and coaching to the Financial Intelligence Team and the wider bank in relation to fraud types and trends.
For further information please contact Natalie Antat
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